Mutual Matters

The Process of Creating and Sharing Treatment Plans with Patients

Posted by Bill Kanich, MD on Oct 20, 2016 1:00:00 PM

We tend to think of “Informed Consent” as having the patient sign a form prior to performing surgery in the OR. This may be misleading, however, from several perspectives. 

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Topics: Hospital Management, Patient Safety, Practice Management

Communication and the Doctor-Patient Relationship

Posted by Kristen on Aug 25, 2016 4:00:00 PM

As reimbursement models shift away from fee-for-service, physicians and hospitals are being faced with the need to increase patient engagement and patient satisfaction. Patients want to become more active participants in their healthcare, but often there is no clear plan on how to engage them. Many physicians may be unsure of how to proceed. At MagMutual we know that improved communication between the physician and patient will help to eliminate the possibility of future claims. The MagMutual Patient Safety Institute’s analysis of five year closed claims data revealed 20% of our claims can be directly tied to a breakdown in communication.

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Topics: Hospital Management, Healthcare Industry, Practice Management

Healthcare and the New Overtime Rule

Posted by Carrie Lowe, J.D. on Jul 14, 2016 1:00:00 PM

Provided by Hall, Arbery, Gilligan, Roberts & Shanlever, LLP

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Topics: Hospital Management, Practice Management, Legal and Regulatory

Less than 30 Days Until OSHA’s New Recordkeeping Rules Go Into Effect

Posted by Guest Writer on Jul 12, 2016 2:30:00 PM

Employers will face a number of new obligations under OSHA’s revised recordkeeping rules as of August 10, 2016.  These include (1) a new anti-retaliation provision; (2) new employee notification requirements; and (3) a new requirement to implement and maintain a “reasonable” injury and illness reporting procedure.  For employers required to record injuries and illnesses under OSHA’s Recordkeeping Standard, the new rules may require some immediate action. 

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Topics: Hospital Management, Practice Management

Protect Yourself from Cyber Attacks

Posted by Kristen on Jun 23, 2016 12:30:00 PM

More and more cyber criminals are targeting the healthcare industry and its important to stay aware and take actions to protect yourself. The Internet Crime Complaint Center of the Federal Bureau of Investigation issued an alert on extortion schemes that relate to recent high-profile data thefts. Fraudsters often use the news release of high-profile data breaches to scare victims into clicking on a link received via an e-mail alert.

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Topics: Hospital Management, Practice Management

Georgia Physicians, Updated Chaperone Guidelines Announced

Posted by Kristen on Jun 16, 2016 12:30:00 PM

Chaperones and their use in the healthcare environment is a delicate issue. Many patients may feel more comfortable during a physical examination if there is a chaperone present. Physicians must balance the patients’ need for privacy with their requirement to maintain professional boundaries in their interactions with patients.  

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Topics: Hospital Management, Risk Management, Practice Management, Legal and Regulatory

Healthcare cyber security systems remain vulnerable

Posted by Georgette Samaritan, RN, BSN, CPHRM on Jun 9, 2016 12:30:00 PM

All healthcare organizations, small or large are particularly vulnerable to cyber attacks. Reports of breaches against healthcare organizations continue to rise—as do the regulatory fines they face when protected patient data is exposed.  The SANS Institute, a cooperative research and education organization published a white paper titled Health Care Cyberthreat Report detailing findings from a three-month study of medical institutions and healthcare providers whose data was hacked.

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Topics: Hospital Management, Practice Management

CMS MACRA New Framework for Paying Physicians

Posted by Jennifer on May 13, 2016 2:30:00 PM

In May, 2016, the Centers for Medicare and Medicaid Services (CMS) released key provisions for implementing the bipartisan Medicare Access & CHIP Reauthorization Act of 2015 (MACRA).

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Topics: Healthcare Industry, Practice Management

Managing Your Cyber Risk

Posted by Kristen on May 5, 2016 12:30:00 PM

 Cyber attacks in healthcare are on the rise, and it’s more important than ever to take the necessary precautions to boost cyber security and protect your hospital or practice.

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Topics: Hospital Management, Practice Management

Encryption and why it’s essential for any cyber security strategy

Posted by Kristen on Apr 21, 2016 12:30:00 PM

Encrypting data is very important in protecting against a data breach in healthcare organizations, not only for HIPAA compliance, but also for protecting your patients’ health data from potential cyber threats. As a healthcare professional it remains your responsibility to protect your patients’ data from cyber risks. Many, however, are not entirely clear on what encryption does or how it makes a difference in their security efforts.

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Topics: Hospital Management, Practice Management