Mutual Matters

Developing Resilience and Avoiding Physician Burnout, Part Two

Posted by Marshaleen King, MD on Apr 4, 2017 1:42:28 PM

Series Part Two: Fostering Resilience

Although medicine is a stressful profession, many physicians are able to practice medicine without experiencing burnout. Developing resilience increases the likelihood of avoiding burnout. Resilient individuals typically have a more optimistic outlook, remain calm in a crisis, have a good sense of humor and are less daunted by challenges. An individual could be naturally resilient but persons who are not resilient by nature can develop habits that increase their resilience.

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Topics: Patient Safety, Healthcare Industry

Accessing and Amending Medical Records

Posted by Bill Kanich, MD on Mar 9, 2017 3:27:31 PM

 Case Study #1

During an exam, Mr. Smith admits to his doctor that he used alcohol heavily in the past. The doctor notes this in the patient’s progress note. Subsequently, Mr. Smith applies for life insurance and learns that he is denied on the basis of the doctor’s note. Mr. Smith is upset and contacts his doctor to request an amendment of his medical record.

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Topics: Healthcare Industry, Practice Management

Guidelines for Telemedicine Policies and Procedures

Posted by Marshaleen King, MD on Jan 12, 2017 1:30:00 PM

Introduction

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Topics: Hospital Management, Healthcare Industry, Practice Management, Legal and Regulatory

HIPAA: Key Areas Where Problems Occur

Posted by Bill Kanich, MD on Jan 5, 2017 12:30:00 PM

In 2015, the Department of Health and Human Services (HHS) released its latest report concerning HIPAA breaches, security and breach notification compliance, and breaches of unsecured protected health information[1].  According to the report, the majority of covered entities audited, particularly smaller entities, continued to show HIPAA deficiencies with regard to privacy, security, and breach notification.

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Topics: Hospital Management, Healthcare Industry, Practice Management, Legal and Regulatory

Talking to Patients About the Errors of Other Clinicians

Posted by Bill Kanich, MD on Nov 17, 2016 1:15:00 PM

While much attention, literature, and training has been developed over the past decade on the subject of one’s own medical errors and the process of disclosure, very little has been explored regarding how to respond to patients and colleagues when one becomes aware of the errors of other clinicians. Supported by a grant from the Greenwall Foundation and by the Risk Management Foundation of the Harvard Medical Institutions, an international panel assembled to develop a collaborative approach to the issue. Subsequently, The New England Journal of Medicine published an article1 entitled “Talking with Patients about Other Clinicians’ Errors.” Would you like to learn more about some of the excerpted principles and observations of the study?

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Topics: Hospital Management, Patient Safety, Healthcare Industry, Practice Management

How to Protect and Fix a Physician’s Online Reputation

Posted by Bill Kanich, MD on Oct 27, 2016 1:00:00 PM

 Never pick a fight with people who buy ink by the barrel. ~Mark Twain

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Topics: Hospital Management, Healthcare Industry, Practice Management

MagMutual Partners with Wolters Kluwer to Provide UpToDate Clinical Decision Support to All Policy Owners

Posted by Guest Writer on Sep 9, 2016 12:19:23 PM
First-ever Partnership with Insurance Carrier Reflects Commitment to the Continuum of Care
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Topics: Healthcare Industry

Communication and the Doctor-Patient Relationship

Posted by Kristen on Aug 25, 2016 4:00:00 PM

As reimbursement models shift away from fee-for-service, physicians and hospitals are being faced with the need to increase patient engagement and patient satisfaction. Patients want to become more active participants in their healthcare, but often there is no clear plan on how to engage them. Many physicians may be unsure of how to proceed. At MagMutual we know that improved communication between the physician and patient will help to eliminate the possibility of future claims. The MagMutual Patient Safety Institute’s analysis of five year closed claims data revealed 20% of our claims can be directly tied to a breakdown in communication.

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Topics: Hospital Management, Healthcare Industry, Practice Management

Florida Workers Compensation Rates Expected to Rise

Posted by Mark Francis on Aug 18, 2016 12:30:00 PM

Two recent Florida Supreme Court rulings have led the National Council on Compensation Insurance (NCCI) to request a 19.6% workers’ compensation rate increase, the largest Florida has seen in many years.

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Topics: Healthcare Industry, Legal and Regulatory

The Superbug Threat

Posted by Georgette Samaritan, RN, BSN, CPHRM on Aug 4, 2016 12:30:00 PM

The prevalence of superbugs is a current hot topic in the healthcare industry, and with good reason. Superbug infections are caused by a group of bacteria that resist the most common antibiotics. There are 17 types of antibiotic-resistant microorganisms that kill an estimated 23,000 Americans each year. For example, the rate of short stay hospitals reporting Carbapenem-Resistant Enterobacteriaceae (CRE) has increased from 1% to 4% over the past 10 years.[i]

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Topics: Healthcare Industry