Mutual Matters

Talking to Patients About the Errors of Other Clinicians

Posted by Bill Kanich, MD on Nov 17, 2016 1:15:00 PM

MMIC_Physician_patient_discussing error.jpgWhile much attention, literature, and training has been developed over the past decade on the subject of one’s own medical errors and the process of disclosure, very little has been explored regarding how to respond to patients and colleagues when one becomes aware of the errors of other clinicians. Supported by a grant from the Greenwall Foundation and by the Risk Management Foundation of the Harvard Medical Institutions, an international panel assembled to develop a collaborative approach to the issue. Subsequently, The New England Journal of Medicine published an article1 entitled “Talking with Patients about Other Clinicians’ Errors.” Would you like to learn more about some of the excerpted principles and observations of the study?

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Topics: Hospital Management, Patient Safety, Healthcare Industry, Practice Management