A clear and effectively implemented anti-harassment policy and complaint procedure helps employers prevent sexual harassment complaints; encourages employees to come forward when they experience harassment; serves as a road map for responding to harassment complaints; and provides an effective defense in litigation over sexual harassment claims.
A physician with a large population of patients who were prescribed opioid analgesics was on the receiving end of a medical board complaint. The complaint was brought to our consultants’ attentions. They promptly performed an evaluation and observed the following problems:
Guidelines for on call scheduling are crucial for any hospital, particularly for departments that operate with a smaller team. One such hospital with a small obstetrics staff learned this important lesson during safety initiative carried out by MagMutual risk and patient safety consultants.
The rise in adult substance abuse has put stress on some hospitals and psychiatric inpatient facilities. With, an increasing number of patients in need of treatment for mental health and substance-related illnesses one hospital’s emergency department experienced an influx of new patients. This combined with a lack of resources to treat psychiatric and substance abuse related conditions caused the caregiving and decision-making functions in the emergency department related to that type of patient to deteriorate.
Surgical fires occur 550 to 650 times per year and are comparable to the occurrence of other types of surgical mishaps. A fire that materializes on or in a surgical patient often has devastating consequences. Preventing these OR fires is crucial for any surgery center or hospital and there are several measures that should be in place, as the hospital in this case study learned.
While visiting a healthcare practice for a patient safety initiative, the MagMutual risk and patient consultants were given a tour of the facility with the office manager and a medical assistant. At one point the consultant asked to see the storage for sharps and medications. The office manager advised, “all medications are stored in the treatment and exam rooms with the syringes and needles”.