Mutual Matters

Kristen

Recent Posts

Communication and the Doctor-Patient Relationship

Posted by Kristen on Aug 25, 2016 4:00:00 PM

As reimbursement models shift away from fee-for-service, physicians and hospitals are being faced with the need to increase patient engagement and patient satisfaction. Patients want to become more active participants in their healthcare, but often there is no clear plan on how to engage them. Many physicians may be unsure of how to proceed. At MagMutual we know that improved communication between the physician and patient will help to eliminate the possibility of future claims. The MagMutual Patient Safety Institute’s analysis of five year closed claims data revealed 20% of our claims can be directly tied to a breakdown in communication.

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Topics: Hospital Management, Healthcare Industry, Practice Management

Protect Yourself from Cyber Attacks

Posted by Kristen on Jun 23, 2016 12:30:00 PM

More and more cyber criminals are targeting the healthcare industry and its important to stay aware and take actions to protect yourself. The Internet Crime Complaint Center of the Federal Bureau of Investigation issued an alert on extortion schemes that relate to recent high-profile data thefts. Fraudsters often use the news release of high-profile data breaches to scare victims into clicking on a link received via an e-mail alert.

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Topics: Hospital Management, Practice Management

Georgia Physicians, Updated Chaperone Guidelines Announced

Posted by Kristen on Jun 16, 2016 12:30:00 PM

Chaperones and their use in the healthcare environment is a delicate issue. Many patients may feel more comfortable during a physical examination if there is a chaperone present. Physicians must balance the patients’ need for privacy with their requirement to maintain professional boundaries in their interactions with patients.  

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Topics: Hospital Management, Risk Management, Practice Management, Legal and Regulatory

Managing Your Cyber Risk

Posted by Kristen on May 5, 2016 12:30:00 PM

 Cyber attacks in healthcare are on the rise, and it’s more important than ever to take the necessary precautions to boost cyber security and protect your hospital or practice.

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Topics: Hospital Management, Practice Management

Encryption and why it’s essential for any cyber security strategy

Posted by Kristen on Apr 21, 2016 12:30:00 PM

Encrypting data is very important in protecting against a data breach in healthcare organizations, not only for HIPAA compliance, but also for protecting your patients’ health data from potential cyber threats. As a healthcare professional it remains your responsibility to protect your patients’ data from cyber risks. Many, however, are not entirely clear on what encryption does or how it makes a difference in their security efforts.

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Topics: Hospital Management, Practice Management

Physician practices and social media use: policies for success

Posted by Kristen on Apr 14, 2016 2:00:00 PM

Social networks are a rapidly growing part of the Internet and a big part of how people spend their time online. Recent reports show Facebook has 1.4 billion users; Twitter has 320 million; YouTube has 1 billion, and those numbers are only increasing[i].

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Topics: Practice Management

Hospitals and social media use: policies for success

Posted by Kristen on Apr 7, 2016 1:30:00 PM

Social networks are a rapidly growing part of the Internet and a big part of how people spend their time online. Recent reports show Facebook has 1.4 billion users; Twitter has 320 million; YouTube has 1 billion, and those numbers are only increasing[i].

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Preparing for a Data Breach

Posted by Kristen on Mar 31, 2016 12:30:00 PM

In 2015, a cyber attack on a U.S. health system compromised the information of close to 80 million people.[i] This attack was one of several that targeted the healthcare industry in 2015, and with even more cyber attacks predicted in 2016,[ii] it is crucial that healthcare entities are ready for any potential data breaches.

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Topics: Hospital Management, Practice Management